Legal
Consumer Health Data Privacy Policy
This Consumer Health Data Privacy Policy supplements the Privacy Policy of Ayara Health.
Last updated: June 15, 2026
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This CHDPP is required by consumer health data laws enacted in Washington and Nevada and applies only to personal information that is considered "Consumer Health Data" under those laws. This CHDPP does not address or apply to information or practices that are not subject to these laws. This CHDPP provides additional terms that apply to residents of Washington and Nevada. In the event of a conflict between this CHDPP and our Privacy Policy, this CHDPP shall take precedence for Washington and Nevada residents with regard to Consumer Health Data.
Certain Consumer Health Data may also be protected health information under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") when it is tied to telehealth intake, provider review, prescribing, pharmacy fulfillment, payment, or other healthcare services. Our Privacy Policy describes how protected health information is used, disclosed, protected, and how individuals may exercise rights regarding medical records. Where HIPAA and consumer health data laws both apply, we comply with both.
Consumer Health Data We May Collect
Depending on how you interact with us, we may collect Consumer Health Data that you choose to provide or that is generated through your use of our website or services, including:
- Health conditions, treatment interests, symptoms, medical history, allergies, or contraindications;
- Information related to medication use, prescriptions, supplements, or current therapies;
- Information related to Compounded Tirzepatide or NAD+ Injection requests, orders, eligibility, fulfillment, or support;
- Measurements or health-related information such as weight, height, BMI, or wellness goals, if provided;
- Pregnancy, breastfeeding, or reproductive-health-related information, if relevant to product safety or eligibility;
- Adverse event, side effect, or safety information you report;
- Communications with us about health-related products, services, or support;
- Information that may indicate you are seeking health-related products or services;
- Information inferred from the above.
We do not intentionally collect precise GPS location information. We may process information such as shipping address, billing address, IP address, or device information when needed to operate the website, process orders, comply with law, prevent fraud, or provide services.
How We Use Consumer Health Data
We may use Consumer Health Data to:
- Provide, operate, and improve our website, products, and services;
- Process product requests, orders, payments, shipping, and customer support;
- Facilitate healthcare provider review, prescription processing, or pharmacy fulfillment where applicable;
- Communicate with you about your account, order, product request, safety information, or support needs;
- Assess product eligibility, safety considerations, or service availability;
- Respond to questions, complaints, adverse event reports, or product quality concerns;
- Maintain records, conduct audits, troubleshoot issues, and improve operations;
- Detect, prevent, and respond to fraud, misuse, security incidents, or unlawful activity;
- Comply with legal, regulatory, reporting, and safety obligations;
- Create aggregated or de-identified data in accordance with applicable law;
- Use information for other purposes with your consent or at your direction.
Sources of Consumer Health Data
We may collect Consumer Health Data from:
- You directly;
- Your interactions with our website, forms, account tools, checkout, support channels, or communications;
- Healthcare providers, pharmacies, service providers, or other parties involved in services you request;
- Payment, fulfillment, shipping, analytics, fraud-prevention, or technology vendors;
- Publicly available sources, where permitted by law;
- Other sources with your consent or at your direction.
De-Identified Data
If we create or use de-identified data, we will maintain and use it without attempting to re-identify you except as permitted by law. We will require recipients of de-identified data to comply with applicable legal restrictions.
Your Consumer Health Data Rights
Depending on your state of residence and applicable law, you may have the right to:
- Confirm whether we collect, share, or sell your Consumer Health Data;
- Access your Consumer Health Data;
- Receive a list of third parties or categories of third parties with whom we have shared Consumer Health Data;
- Withdraw consent for certain collection or sharing;
- Request deletion of Consumer Health Data;
- Appeal a denied request;
- Exercise your rights without unlawful discrimination.
To exercise these rights, contact us at:
Email: privacy@ayarahealth.com
Mail: Ayara Health LLC
15303 VENTURA BLVD STE 1040
SHERMAN OAKS CA 91403
We may need to verify your identity before processing your request. If we deny your request, you may appeal by replying to our denial notice or contacting us at the email above with "Consumer Health Data Appeal" in the subject line.
If you ask us to delete Consumer Health Data or withdraw consent for information needed to provide requested services, we may be unable to provide some or all services to you.
Updates
We may update this Consumer Health Data Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. If required by law, we will provide additional notice or obtain consent before using Consumer Health Data in materially different ways.
Contact Us
Ayara Health LLC
15303 VENTURA BLVD STE 1040
SHERMAN OAKS CA 91403
Email: privacy@ayarahealth.com